How SOS works

Every step is handled by our servers, so it keeps going even if your phone loses the app.

  1. You tap SOSA 10-second countdown starts on your screen. Tap Cancel if it was a mistake, or Send now to skip the wait.
  2. Your last location is capturedThe app sends your current position. If it cannot get a fresh fix, your last known location is used and the alert says how old it is.
  3. Your circle is alertedEveryone in the circle gets a high-priority push notification that bypasses silent mode, with a map of where you are.
  4. We check it arrivedIf a member's phone does not confirm the alert within 20 seconds, we send them an SMS with a map link as well.
  5. Your emergency contact is textedIf you set one in Me → Emergency contact, they get an SMS too, even though they are not in the app.
  6. You say you are safeOnly you can cancel after it is sent, by confirming a code. A circle admin can mark it resolved. Everyone is told either way.

What it cannot do

Background location

For place alerts and a fresh SOS location, Android must allow SafeLife24 to use location all the time. The app asks for this and shows a warning on the map when it is missing. Battery saver modes on some phones can still stop it; keep SafeLife24 out of battery optimisation if alerts arrive late.